F.A.Q.

License

1. How Does the Licensing Works?

DMSContainer is very flexible and generous in terms of licensing. There are 2 kinds of licensing, both works the same and the only differences are the available modules and the number of running instances allowed.

2. Running Instance

A running instance is an instance which is running using a specific license. If you launch 2 or more DMSContainer instances on the same machine (using different DMS_HOME) these instances are intended as different running instances. So if you run 3 instances using the same license you are running 3 instances.

3. How many running instance can I have for my DMSContainer microservices?

Standard License Professional License
Max 10 Instances Max 20 Instances

The number of running instances for each kind of license level can change in the future without previous advice from bit Time Professionals.

4. How much would it be if my company employs 10 Developers? What about when we hire another 10 Developers?

There are no limit about the number of developers in the company. We don’t want to charge our customers if they are investing hiring new developers. If the business runs well, then you will probably install more DMSContainer instances, then, and only then, you will pay for them. So, long story short, DMSContainer licenses cost are not related to the company developers numbers.

5. How much would it be if my company runs one instance of DMSContainer on each of our 10 Customers? What about when we grow to 200 Customers?

If you need to have a separate license for each customer, then you need to buy it (20 customers -> 20 licenses), otherwise you can buy a common license for a group of 20 (standard) or 40 (professional) customers. Be warned: the licenses are “per-instance”, so if you have a test, staging and production installations for each customer, then it counts for 3 instances. Every reinstallation on a new computer (in a 6 months time span) counts as a new instance. In our experience, if you want a “common shared license” between customers, you should reserve at least 3 instance licenses for each customer. In all cases, if your business is big and you need many licenses, we can arrange a volume-discount offer. In this case your licenses managements can be even simpler (e.g. Our group licenses can expire in 2/3/4 years instead of 1 year). Just to be clear, DMSContainer will never be a big expense for any kind of business, just a big time saver.

DMSContainer Windows Service

1. Service doesn’t start and no logs founded

DMSContainer default port is 443/HTTPS, check if there’s another service running on the same port. DMS Port number can be changed any time.

2. How change DMSContainer service port

Locate dmscontainer.config.json file in <DMS_HOME>\config folder and change value of “ServerPort” with the desired port number.

3. Can I install DMSContainer service on Windows Server 2008?

Yes, it is possible. You need to have the Universal C Runtime updated.

Web Administration Console

1. NET::ERR_CERT_AUTHORITY_INVALID when connecting to webclient on localhost

If you get the error above, and if you are using self-signed DMS certificates, you need to enable it . Select “Advanced” button and click on “Proceed to Localhost (unsafe) .

Built-in Modules

Email Module

1. How to configure Gmail SMTP

Gmail uses SSL and it must be enabled for the user. Here the configuration:

Key Value
SMTP Host smtp.gmail.com
Port 587
SSL TLSv1
Credential Your email and password

2. Error EIdSMTPReplyError: Username and Password not accepted with GMAIL SMPT

If you get this error follow the step here . If you don’t solve the problem, try to enabled third parts application

3. How to configure Libero SMTP

Libero uses SSL and it must be enable for the user. Here the configuration:

Key Value
SMTP Host smtp.libero.it
Port 587 or 465
SSL TLSv1
Credential Your email and password

4. Error EIdSMTPReplyError: Invalid Mailfrom [smtp-16.iol.local; LIB_430] with libero SMTP

This error may have many causes. If configuration is ok check if the provider has changed the port number. Recently we have noticed Libero have changed from 465 to 587.

Class Jobs

1. E22225 never-build package “xxxx” mus be recompile

Building class jobs requires using precompiled DMS Packages. If you run into this error you probably have some packages used by the class job somewhere in your files system reachable via windows PATH environment variable or Delphi paths.

  • dmsRT
  • dmvcframeworkRT.dcp
  • loggerproRT.dcp
  • LockBoxDR

Remove older if you can otherwise force sdk path in project search path option. SDK path is under DMS installation SDK folder.

2. F2051 Unit %s was compiled with a different version of %s.%s

If you get this error with some DMS units. You probably have dmsRT.bpl somewhere in your files system. You can run into this error also if you have installed a different version of dmvcframworkRT, for example the IDE extension.

Remove older if you can otherwise force sdk path in project search path option. SDK path is under DMS installation SDK folder.